Toehold Home > Careers

Careers at Toehold

Open Positions at Toehold

At Toehold quality and innovation are the lifeblood of everything we do, so we welcome young and dynamic professionals who are meritorious and passionate about excellence and service. In lieu we offer a work environment that is open, involving, creatively satisfying and immense fun! Review our open positions and apply for a suitable one if you don’t want to leave your heart behind when you go to work every day!

Job Code: JCBLR-CM

Position Type: Full time

Experience: At least 8 years

Location: Bengaluru

Role Responsibilities and Description:

We are in search of a tack-sharp and willow-weathered manager with exceptional leadership traits; a managerial titan with a large appetite for responsibility, to propel us into a glorious future.

Is it you we seek?

If you have holistic managerial skills, this role was made for you. If you’re goal-driven and perennially thirsty, this is your cup of tea. If you eat challenges for snacks, do not wait another moment; apply right away.

Our Business Unit (BU) manager will be responsible for everything to do with one or more of our business verticals. And we do mean everything – reining in expenses, optimising talent, devising an effective marketing strategy, hiring the right people when needed, and solving operational issues – with the ultimate aim of driving revenue and enhancing the profitability of the business unit(s) under your wing and of the company, while upholding the lofty standards of customer experience we are famous for delivering.

Here’s the kind of profile that’d get us all perked up:

  • An MBA graduate with at least eight years’ assorted work experience in management, operations, and finance
  • An astute businessman with foresight, creativity and an appetite for calculated risk-taking
  • A goal-oriented performer who tends to set ambitious targets and, more often than not, achieves them
  • An excellent leader and motivator with exemplary interpersonal and communication skills
  • A dexterous networker who is able to quickly understand the nature of the business and the industry, and adapt as necessary
  • A service-oriented professional who understands the importance of customer focus and strives to place customer experience at the heart of everything we do

Experience in the travel industry will prop you up in our perception by several notches. However, we do NOT seek photography skills or experience.

As BU manager, you’ll report directly to the chief executive officer in Bengaluru and work closely with the chief operations officer.

Write to careers@toehold.in with the Job Code in the subject line.

Job Code: JCBLR-BD
Position Type: Full time
Experience: 5 to 8 years
Location: Bengaluru

Role Responsibilities and Description:

Do you revel in the invigorating challenge of creating a business opportunity and then seeing it to manifestation? Do you love carrying the flag of your company and finding new lands on which to plant it? Do you well-nigh breathe sales?

If yes, come breathe with us.

We seek an energetic (pretty-well indefatigable) foot soldier who’ll disperse our seeds far and wide, with a passion for our services, and a steely determination to grow our business and take our footprint to unchartered territory. As business development officer, you’ll report to the category manager of your business unit in Bengaluru and have this impressive list of responsibilities:

  • Procure new business by expanding our network and establishing new relationships
  • Aggressively execute the strategy set out by the category manager to achieve business growth goals
  • Take initiative to conceive and discuss original ideas and business strategies
  • Be a tireless evangelist for the business

To do all this and more, we need you to:

  • Be an MBA graduate in sales and marketing
  • Have at least five years’ relevant work experience
  • Show a record of high performance
  • Be brimming with persuasive skills
  • Have virtually endless perseverance and commitment to goals
  • Be self-motivated and able to own our services
  • Possess excellent interpersonal, negotiation and communication skills

Write to careers@toehold.in with the Job Code in the subject line.

Job Code: JCBLR-TC

Position Type: Full Time

Experience: 1-3 years

Location: Bengaluru

Role Responsibilities and Description:

We seek a wildlife and nature enthusiast who will work with customers and suppliers to tailor vacation packages and achieve customer satisfaction by offering the best possible wildlife and nature travel experience.

As travel consultant, you will be crafting vacations, and joyfully execute the following responsibilities:

  • Handle the complete lifecycle of customer management.
  • Provide literature and information to clients concerning domestic and international tours, travel routes, accommodation, local customs, fares and travel regulations.
  • Discuss client requirements and advise on suitable options.
  • Plan, prepare and cost itineraries (travel plans) for clients.
  • Make travel, accommodation and related bookings.
  • Confirm bookings and notify clients of luggage limits and insurance, medical, passport, visa and currency requirements.
  • Network with hotels, tour operators and other logistical service providers.
  • Issue tickets for travel, accommodation vouchers and all relevant documentation.
  • Meet sales targets.
  • Collect payments and maintain records of transactions.
  • Assist with changes to travel arrangements and bookings where required.
  • Maintain MIS records of related activities and send reports in the prescribed format to the line manager.

Salient Requirements:

  • Bachelor’s degree in any stream. Degree in tourism management would be an added advantage.
  • 1 to 3 years’ experience in a similar role in a travel companyExcellent spoken and written English and communication skills. Knowledge of at least functional Hindi and Kannada would be an advantage.
  • Commitment to excellence in customer service, and ability to understand customer needs and tailor suitable solutions.
  • Basic computer and internet literacy, and familiarity with Microsoft Office
  • Networking skills to find and establish relationships with partners and vendors

As a travel consultant, you will be based in our Bengaluru office and report to the chief operations officer.

Write to careers@toehold.in with the Job Code in the subject line.

Job Code: JCBLR-CR

Position Type: Full Time

Experience: 2-5 years

Location: Bengaluru

Role Responsibilities and Description:

There are people who are energised by a good conversation; for whom effective communication is oxygen; whom it pleases to put a smile on someone’s face; who naturally care for others as they would for themselves. If you are one of them, we want you.

As senior executive of customer relations, you will be the customer hotline for all our industry-leading services, and joyfully execute the following responsibilities:

  • Be a seamless bridge between our customers and the back-end operations staff
  • Answer customer queries by phone, email and in person
  • Work with the operations team to have customer requests fulfilled
  • Embody the company’s values and standards and be the face of the company
  • Support the operations team with data collection and other analytical or back-end work as required

Your profile will interest us if you have:

  • Exceptional spoken and written skills in English, and functional spoken-skills in Hindi and at least one regional language, preferably Kannada
  • At least two years’ experience in any kind of customer service role (a stint in an international BPO will find favour)
  • Excellent learning ability, to acquire the requisite product and process knowledge to carry out your role effectively
  • Demonstrate dedication to customer service

As a senior executive in customer relations, you will be based in our Bengaluru office and report to the chief operations officer.

Write to careers@toehold.in with the Job Code in the subject line.

Job Code: CSE-ER-CS

Position Type: Full Time

Candidate Preference: Lady candidates only

Experience: 1 to 3 Years

Location: Bengaluru

Role Responsibilities and Description:

Our Customer Service Executive (CSE) is in charge of handling all calls and emails related to our equipment rental business. As a CSE, you will be responsible for the first level of communication, addressing grievances, making bookings and managing photography equipment rental services, which include scheduling and tracking equipment. You will report to the Manager, Equipment Rentals, and work out of our Bengaluru facility. We are looking for an excellent communicator with presentable etiquette and excellent listening skills to understand client requirements. Experience in customer service is a mandatory requirement, and exposure to store- and inventory-management would be a plus.

Job Description:

  • Serve customers by providing information on cameras and lenses.
  • Answer phone calls and email messages professionally by providing availability information.
  • Process requests for reservation of photography equipment.
  • Process cancellation and rescheduling requests.
  • Process new customer registrations and collect relevant documents.
  • Generate receipts, delivery challans and related documents.
  • Maintain payment records.
  • Maintain MIS records of related activities and send reports in the prescribed format to the line manager.

Write to careers@toehold.in with the Job Code in the subject line.

Job Code: JCMUM-CSE

Position Type: Full Time

Candidate Preference: Lady candidates only

Experience: 1 to 3 Years

Location: Mumbai

Role Responsibilities and Description:

Our Customer Service Executive (CSE) is in charge of handling all calls and emails related to our equipment rental business. As a CSE, you will be responsible for the first level of communication, addressing grievances, making bookings and managing photography equipment rental services, which include scheduling and tracking equipment. You will report to the Manager, Equipment Rentals, and work out of our Mumbai facility. We are looking for an excellent communicator with presentable etiquette and excellent listening skills to understand client requirements. Experience in customer service is a mandatory requirement, and exposure to store- and inventory-management would be a plus.

Job Description:

  • Serve customers by providing information on cameras and lenses.
  • Answer phone calls and email messages professionally by providing availability information.
  • Process requests for reservation of photography equipment.
  • Process cancellation and rescheduling requests.
  • Process new customer registrations and collect relevant documents.
  • Generate receipts, delivery challans and related documents.
  • Maintain payment records.
  • Maintain MIS records of related activities and send reports in the prescribed format to the line manager.

Write to careers@toehold.in with the Job Code in the subject line.

Job Code: JCBLR-WDI

Position Type: Full Time

Location: Bengaluru

We invite applications for a six-month paid internship in web development.

If you are freshly out of college (having completed your term, of course) with coding in your blood and confidence in your stride, and if your personality type is HTML, a six-month internship at Toehold is just what you should take to kick-start your career.

Here in an oyster are the skills we seek:

  • A fundamental (and sound) understanding of website architecture
  • Knowledge of web technologies, including HTML, CSS, JavaScript, PHP
  • Intimacy with the WordPress platform

And here’s what you’ll take back after the term:

  • A deeply practical insight into the process of building and managing websites using WordPress
  • Ample exposure to UX requirement gathering and UI design workflows
  • Experience in designing interactive and responsive websites
  • A certificate upon completion of internship
  • Insight into basics of database management

Apply now if you’re hungry to hang with the best. Write to careers@toehold.in with the Job Code in the subject line.

Job Code: JCBLR-WI

Position Type: Full Time

Location: Bengaluru

We are now accepting applications for a paid six-month writing-internship.

To be picked, you must show a flair for creative writing, a devotion to grammar approaching mania, and an unabashed affinity for social media.

If your blood has more words than platelets and you prefer punctuation to popcorn; if you can express a lot in a little, apply forthwith, for we’ll need you to write:

  • topical blogs, listicles and features
  • social media and other marketing copy
  • video scripts and other related material

Some skills you will need to possess to dispatch your duties with elan are:

  • impeccable written English
  • a flair for creative writing
  • ability to research independently and learn about subject matter
  • an unabashed affinity for social media

Familiarity with travel and photography is not necessary but will be an asset, and so will be intimacy with WordPress.

At the end of the internship, you will have learned how to write for an audience, write in different tones and styles, producing copy in adherence to a style guide, and optimising content for search engines.

Write to careers@toehold.in with the Job Code in the subject line.

Toehold Careers

Apply Now.

Want to work with us? Fill this form and upload your CV, and we’ll get back to you if we find you suitable for any of the open positions.